For situations where
Not all features are available on the devices (such as Custom Questions) and it's important to design your form with the target device in mind.
It's also important to understand that operations such as workflow, actions and document generation are not available in offline mode. When a user completes a form whilst offline,
Please contact your sales representative if you are interested in the Offline Apps.
The features will be as close to the web application as possible, however, sometimes the conventions of the app platform will be followed. For example: In the tool a drop-down menu will take you to edit or delete options, but in mobile you will see an edit pencil and an “X” instead. We call these differences out when possible, but if you are familiar with your mobile platform this should be clear.
- Windows 10 - version 1803
- iOS 12+
- Android 8+
If you are using a mobile app and receive the following error “mobile app module license not found”, please check the following:
- Verify that the version of the
Offline App matches the server version.
- Verify that you are licensed to use the mobile app on this particular server.
If the above two are correct, then ensure that the user that you are logging in with is in the "Mobile app group".
A user's language and culture (set from user profile in Manage) is applied to the mobile app.
This is only applied once you sync and then re-open the app.
To change settings, refer to Time zone, culture, and language settings.
Updated 4 months ago