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Welcome to the Legacy Knowledge Hub for onsite versions of the SmartIQ product

Cloud documentation has a new home!
From the 1st of July cloud documentation will only be available at

SmartIQ is part of the Smart Communications Conversation Cloud™

The Knowledge Hub has been designed as a self-serve portal for builders and designers of SmartIQ projects and for anyone else who wants to further enhance the product by utilizing our extensive API’s. It covers a broad spectrum of topics from simple to complex written for both technical and non-technical clients.

The Knowledge Hub is a repository for:

  • Feature technical details
  • On premises installation help
  • Integration resources
  • SmartIQ Client API recipes

The knowledge hub is constantly improving. Your feedback helps us to provide you with the information you need to get the most out of SmartIQ. If you think there is information you need that we have not provided or if you have a question about our content, please contact our support team at [email protected] if you are ready to log a support ticket, or choose from one of our other Customer Resources. Alternatively you can you can use the 'Suggest Edits' link in the top right of every knowledge hub page to let us know.

Go to our Sitemap or pick from one of the pages listed below