Max Recommendations

The following table shows the recommended maximum number of entities that are supported in SmartIQ.

Although it is possible to work with numbers greater than these, you may experience degradation in performance if the recommended number of entities are exceeded.

Always consider the impact of repeaters on these numbers during project design. If a user can add an uncontrolled number of documents, pages or other optional items during form run time, this could significantly impact performance.

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Note

The numbers are typically isolated and each maximum represents the largest number of entities that the system can handle, assuming all other entities are not also at, or anywhere near, their maximum number. If two or more functions are combined, we recommend reducing the numbers even further to optimize performance.

|
|
| Documents/Files | |
| Maximum total file size of uploaded items per form | 100 MB |
| Maximum file size of individual uploaded items | 25 MB |
| Maximum Content Item file size | 25 MB |
| Documents included in a project^{1| 20 |
| Number of included Content Library items2 | 20 |
| Number of Upload questions (including repeated instances) | 20 |
|
|
| Digital Delivery | |
| Email Size | 10 MB |
| Total number of emails generated by a single project at any time | 10 |
| Maximum duration of repeating email escalations | 1 month |
|
|
| Pages/Fragments | |
| Project Fragments included in a template | 25 |
| Levels of nested Project Fragments | 3 |
| Number of pages in a project | 30 |
|
|
| Actions | |
| Number of active Actions on Finish3 | 20 |
| Action Retry and Wait time limit4 | 15 sec |
|
|
| Datasources | |
| Data Source questions included in a template | 50 |
| Number of Data Sources on a page or Dashboard project | 5 |
| Rows returned/displayed by a Data Source question | 1000 |
| Maximum Data Grid refreshes per page per minute5 | 2 |
| Maximum display columns in a Data Grid | 20 |
| Results per page in a Data Grid | 50 |
| Maximum items in a Drop-down List6 |20|
| Number of concurrent API calls to external systems per page | 5 |
|
| Repeaters | |
| Levels of nested Repeating Sections in a project | 3 |
| Number of Repeating Sections driven off a Data Source | 3 |
|
|
| Workflow | |
| Number of states in a workflow | 20 |
| Number of actions on a workflow transition | 10 |
| Number of simultaneous open workflows | 1000 |
| Number of concurrent escalations on workflow tasks | 2000 |
|
|
| Scheduled forms | |
| Number of simultaneous scheduled task runs | 4 |
|
|
| Retention Settings |
| Generation retention period | 365 days |
| Workflow retention period | 365 days |
| Audit log retention period | 365 days |
| Maximum project version history | 100 versions |
| Temporary file storage period | 24 hours |
|
| Offline Data |
| Minimum cache refresh rate | 1 hour |
| Maximum database rows to be cached per data object | 10000 |
| | |}

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Footnotes

• Note 1 Document size can impact this limit. Where document size is very small, the limit may be higher. However, for large documents, the limit may be much smaller.
• Note 2 Documents and Content Library items may overlap and impact each other, particularly if the files are large.
• Note 3 It is possible to include more actions on the Finish however this is the limit on the number that should be active for execution at the same time using conditions.
• Note 4 This is the multiplication of the wait period and the retry count. Where the form generation is not interactive or the user is not waiting for completion this could be increased and the Redirect to Home combined with the unchecked Wait for Project to Finish Processing option can be used to allow for longer or more retries without impacting the user experience.
• Note 5 This is an aggregate for the Data Grids on a page. For example, 3 data grids on a page with a 1 minute refresh time equates to 1 datagrid with a 20 second refresh time. This excludes the initial load of the page.
• Note 6 For accessibility and improved load times use an alternative display method for longer lists eg: Auto Complete