How to set up workflow expiration notification emails
Setting Workflow Expiration Notification Emails will automatically send an email to a User that has not completed an assigned Workflow Step within a defined duration.
Workflow Expiration Notification Emails can be set in Workflows on a Workflow State as shown:
| Expiration Notification | Checking the Expiration Notification check box activates all the options of the Expiration property section. |
| Expire After | The duration during which a Workflow User has to complete the Workflow Step before receiving an expiry notification. |
| Email Subject | The subject of the relevant email. If this field is blank, it will default to - . |
| Email Body | The body of the email. This may include the keyword [Project Link] which will insert a link, to the Workflow Step, in the email. |
Note:
In order to use [Project Link], 'Produce URL' must be configured.
Notification emails will always be sent from "[email protected]".
An Email will be sent every day until the Project is moved on to the next State. Emails are only sent when a User is assigned, i.e. notification emails are not sent if assigned to a group.
Updated about 7 years ago