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These docs are for v16. Click to read the latest docs for v31.

File Transfer (FTP/SFTP) Action Installation and Upgrade

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Configuration and Usage

For configuration and usage of this connector please go to the File Transfer (FTP/SFTP) Action guide.

Installation Requirements

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SaaS Environments

No action needs to be taken for customers on cloud deployments hosted by Smart Communications as the environment should already have this connector installed. If you need a licence please contact your Customer Service Manager.

For customers on self-hosted deployments (either in the cloud or on-premise), consider the following requirements before installing or upgrading this extension:

  • You must have administrator/elevated permissions to the SmartIQ web server, including the ability to copy and replace files in the SmartIQ installation folder. This is usually c:\inetpub\wwwroot\<<productname>>. However, this may vary from system to system.

Licence key required

You must have a valid license key to enable this module. If you do not have one, please contact your SmartIQ representative.

  • Ensure you have a compatible version of the connector with your current SmartIQ system (Connector and SmartIQ should match versions).

️ Schedule Downtime

Changes to the configuration may cause interruptions to users in forms.

  • Before installing this Connector in a production SmartIQ environment, ensure the environment is backed up.
  • It is recommended that this installation is tested in a non-production environment first, and installed during scheduled downtime.

Installation Files

You must have the following installation files:

  • System.Net.FtpClient.dll
  • SshNet.Security.Cryptography.dll
  • Renci.SshNet.dll
  • FileTransferExtension.dll

Installation and Configuration

Use the instructions below to install the connector. If you are upgrading the extension from a previous version, refer to the section Upgrading the Connector.

Note that [<<productname>> Produce Path] refers to the installation path on the webserver running SmartIQ, where the Produce site has been installed. By default, this is c:\inetpub\wwwroot\<<productname>>\produce. However, this may vary from environment to environment. Equally, [<<productname>> Manage Path] refers to where the Manage site has been installed, and [<<productname>> Scheduler Path] refers to where the Scheduler service has been installed.

How to Install the Connector

  1. Copy the installation files into the following folder on the SmartIQ web server:
    [<<productname>> Produce Path]
  2. Using a text editor such as Notepad, open the following file:
    [<<productname>> Produce Path]\appsettings.json

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Note

Ensure you have elevated privileges when opening the appsettings.json file, otherwise you may not be able to save in the current folder.

  1. Locate the <Extensions> section of the appsettings.json file and add the following entries:
"FileTransferExtension.FileTransferAction, FileTransferExtension",
"FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension"

A similar process has to be done in Manage.

  1. Copy the installation files into the following folder on the SmartIQ web server:
    [<<productname>> Manage Path]
  2. Using a text editor such as Notepad, open the following file:
    [<<productname>> Manage Path]\appsettings.json
"FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension"
  1. Using a web browser, navigate to the SmartIQ Produce and SmartIQ Manage applications to allow the system to register the Connector.

Upgrading the Connector

If your SmartIQ environment is already running an earlier version of the File Transfer Action and you are simply upgrading to a new version for SmartIQ, please follow these simple upgrade steps below.

How do I know if I need to run these steps?

If you have upgraded to a new major version, or have upgraded a number of minor versions or are having issues with the File Transfer Action after an upgrade you should run these steps.

Can I install both versions at the same time?

No, you can only have the latest version of the File Transfer Action installed on SmartIQ.

How to Upgrade a v10+ File Transfer Action

  1. Copy the installation files (these files should be found in upgrade pack’s “Bin” folder) into your [<<productname>> Produce Path]\\bin\ and `[SmartIQ Manage Path]\bin` folder:
  • System.Net.FtpClient.dll
  • SshNet.Security.Cryptography.dll
  • Renci.SshNet.dll
  • FileTransferExtension.dll
  1. Using a text editor such as Notepad, open the file [<<productname>> Produce Path]\appsettings.json
  2. Locate the <Extensions> section of the appsettings.json file and add the following entries if not already present:
"FileTransferExtension.FileTransferAction, FileTransferExtension",
"FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension"
  1. Copy the installation files into the following folder on the SmartIQ web server:
    [<<productname>> Manage Path]\bin
  2. Using a text editor such as Notepad, open the following file:
    [<<productname>> Manage Path]\appsettings.json
  3. Locate the <Extensions> section of the appsettings.json file and add the following entries if not already present:
"FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension"
  1. Using a web browser, navigate to the <<productname>> Produce and <<productname>> Manage applications to allow the system to register the Connector.

How to Upgrade a Legacy File Transfer Action

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This migration has to occur prior to upgrade to this version.

  1. Make sure you remove all files of the current Excel Connector from your SmartIQ web server. Navigate to your [<<productname>> Produce Path]\\bin folder, then remove the following files:
    • System.Net.FtpClient.dll
    • SshNet.Security.Cryptography.dll
    • Renci.SshNet.dll
    • FileTransferExtension.dll
  2. Navigate to your [<<productname>> Manage Path]\bin folder, then remove the same files listed in the previous step.
  3. Using a text editor such as Notepad, open [<<productname>> Produce Path]\appsettings.json. Locate the “Extensions” section of the appsettings.json file and remove the following entries if present:
"Intelledox.Action.LegacyAction`1[[FileTransferExtension.FileTransferAction, FileTransferExtension], Intelledox.Action",
"Intelledox.Action.LegacyAction`1[[FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension], Intelledox.Action"
  1. Locate the “LegacyActions” property if present, and remove the following:
"LegacyActions": {
  "FileTransferExtension.FileTransferAction, FileTransferExtension": {
    "Name": "File Transfer Action"
  }
}
  1. Locate the “LegacyDatasources” property if present, and remove the following:
    "LegacyDatasources": {
      "FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension": {
        "Name": "File Transfer Datasource"
      }
    }
    
  2. Using a text editor such as Notepad, open [<<productname>> Manage Path]\appsettings.json. Locate the “Extensions” section of the appsettings.json file and remove the following entries if present:
"Intelledox.Action.LegacyAction`1[[FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension], Intelledox.Action"
  1. Copy the installation files (these files should be found in upgrade pack’s “Bin” folder) into your [<<productname>> Produce Path]\\bin and [<<productname>> Manage Path]\\bin folder:
    • System.Net.FtpClient.dll
    • SshNet.Security.Cryptography.dll
    • Renci.SshNet.dll
    • FileTransferExtension.dll
  2. Using a text editor such as Notepad, open the file [<<productname>> Produce Path]\appsettings.json
  3. Locate the <Extensions> section of the appsettings.json file and add the following entries if not already present:
"Intelledox.Action.LegacyAction`1[[FileTransferExtension.FileTransferAction, FileTransferExtension], Intelledox.Action",
"Intelledox.Action.LegacyAction`1[[FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension], Intelledox.Action"
  1. Copy the files listed above into the following folder on the SmartIQ web server:
    [<<productname>> Manage Path]\bin
  2. Using a text editor such as Notepad, open the following file:
    [<<productname>> Manage Path]\appsettings.json
  3. Locate the <Extensions> section of the appsettings.json file and add the following entries if not already present:
"FileTransferExtension.FileTransferDatasourceExtension, FileTransferExtension"
  1. Using a web browser, navigate to the <<productname>> Produce and <<productname>> Manage applications to allow the system to register the Action.

Installation to Scheduler

If the target environment is using the Scheduler, it is best practice to always install connectors and accelerators to this service at the same time as the installation in the SmartIQ Produce application. If this is not installed to the Scheduler, there may be errors if any projects are executed from the scheduler that refers to this connector.

To install any connector to the Scheduler, follow the instructions in this guide as they apply to SmartIQ Produce, except instead of [Produce Path] use [<<productname>> Scheduler Path], noting that there is no ‘bin’ folder in this path so all files should be copied into the root of this path. For example, consider the path:

c:\inetpub\wwwroot\<<productname>>\produce

To install to the Scheduler, simply use this path:

c:\inetpub\wwwroot\<<productname>>\IntelledoxScheduler

Also, you must apply the same configuration changes as instructed for the Produce appsettings.json file.