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SmartCOMM Configuration Settings

These settings are to configure the connection between SmartIQ and the common front door (CFD) or other smart communications products.

The Base Uri is https://<host>/one where is your primary DNS for the cloud tenancy. (Required)

User Name is The username for the SmartCOMM account to be used. (Required)

OAuth1 Consumer Key (Required) – The public key needed to sign messages when accessing the cloud. Ensure the signature method is HMAC-SHA256.

OAuth1 Consumer Secret (Required) – The private key needed to sign messages when accessing the cloud.


View the Consumer Key and Secret values from the SmartCOMM account setup under View API Keys in Security Settings.

These are used to gain administrator access to the application, therefore, only share this information with the required users.

The SAML login URL path for SSO is the Authentication URL from the SmartCOMM instance. It will automatically be appended to https://<subdomain>.<host>/platform . If SAML is not enabled, the SmartCOMM logon page will appear every time SmartCOMM application page is opened from Produce.

Appliance Uri – The optional Appliance Uri directs generation tasks to the appliance for processing. This will be of the form: https://<yourserver domain>/smartcomms. As this is a system to system integration, ensure that the SmartIQ server trusts the SSL certificate that the appliance is serving. You can do this by ensuring the SSL certificate on the appliance is from a public Trusted Certificate Authority (CA).

The 'Popup Login' checkbox should be ticked.

To connect to multiple SmartCOMM accounts, for example Sandbox and Production, click New Set and use Set as Default to override current Defaults.